Privacy Policy

This Privacy Policy explains how LG Remote ("we," "us," or "our") collects, uses, and protects your information when you use our LG TV remote application ("LG Remote" or "the App") and our website at lg-remote.com ("the Website").

Information We Collect

Information the App Collects

LG Remote is designed with privacy at its core. The App communicates directly between your iPhone and your LG TV over your local WiFi network. We do not collect, store, or transmit:

• Your TV viewing habits or watch history
• The content you watch on your LG TV
• Personal data such as your name, address, or phone number through the App
• Your WiFi network credentials

Information the App May Process Locally

The following information is processed on your device only and is not sent to our servers:

• Your LG TV's network name and IP address (used to establish and maintain the connection)
• TV model information (used to optimize compatibility)
• Your app preferences and favorite channels/apps (stored locally on your device)

Analytics and Crash Data

We may collect anonymized, aggregated analytics data to improve app performance and fix bugs. This may include:

• App crash reports
• General usage statistics (e.g., which features are used most frequently)
• Device type and iOS version

This data is anonymized and cannot be used to identify you personally.

Website Information

When you visit our Website, we may collect standard web analytics data including IP address, browser type, pages visited, and time spent on site. We use this data to improve our Website and understand how visitors use it.

How We Use Information

We use the limited information we collect to:

• Provide and maintain the LG Remote app
• Improve app performance and fix bugs
• Understand general usage patterns to prioritize new features
• Respond to support requests and feedback
• Improve our Website content and user experience

Data Sharing

We do not sell, rent, or share your personal information with third parties. We may share anonymized, aggregated data with analytics providers solely for the purpose of improving our products.

Data Storage and Security

App preferences and settings are stored locally on your device. Any data transmitted to our servers (such as crash reports) is encrypted in transit and stored securely. We implement industry-standard security measures to protect any data we process.

Third-Party Services

The App may use third-party services for analytics and crash reporting. These services have their own privacy policies and are bound by their respective terms of service. We ensure that any third-party services we use meet appropriate privacy and security standards.

Children's Privacy

LG Remote is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

Your Rights

You have the right to:

• Request information about any data we may hold about you
• Request deletion of any data associated with you
• Opt out of analytics data collection through your device settings
• Uninstall the App at any time, which removes all locally stored data

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or on our Website. Your continued use of LG Remote after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@lg-remote.com

Website: lg-remote.com/contact